About Us

Lunabet Casino launched in 2018 with a clear mandate: design an online casino focused on fairness, clarity, and player-first service. The idea grew out of a simple observation — many platforms put flashy features ahead of the essentials players care about most: trustworthy systems, fast payments, and responsive support. From day one we set out to do those basics exceptionally well and to keep improving every month.

Our Promise: Fair Play, Respectful Gaming, and Clear Service

We operate with transparency at the core. Lunabet’s policies prioritize fair play, responsible gaming, and customer care. Games run on audited random-number generators, wagering terms are written plainly, and our support team is trained to resolve issues quickly and respectfully. We don’t rely on hype; we measure success by how confident players feel using our site and how clearly we communicate rules and processes.

Games That Deliver Quality and Variety

Lunabet offers a broad slate of options: stacked slot libraries, classic and modern table games, and live dealer tables that bring a real-dealer atmosphere straight to your screen. Our platform partners with top providers to ensure consistent performance and engaging features — including Pragmatic Play titles across slots and live games. Browse the full selection on our Games page to find the titles that match your style.

Your Security Is Non-Negotiable

Protecting player data and transactions is a top priority. We deploy industry-standard encryption (SSL/TLS) and follow secure payment procedures to keep card and account details safe. Lunabet adheres to recognized industry standards such as PCI-level handling for card payments and subjects systems to regular independent testing of randomness and integrity. We also maintain clear identity and anti-fraud checks to protect accounts and payouts.

Responsible Play: Tools and Support

We believe keeping play healthy is critical. Lunabet provides practical tools — deposit limits, session reminders, cooling-off periods, and self-exclusion options — so players can maintain control. For anyone who needs extra help, we offer resources and guidance and can direct players to professional support organizations. Details and step-by-step instructions are available on our Responsible Gaming page.

Support That Answers Quickly

You won’t be left waiting for answers. Lunabet offers live chat support for immediate queries and email support at support@lunabet.com for more detailed requests. If you prefer to explore help topics first, our searchable support hub covers account setup, payments, and bonus terms. Visit Support to reach an agent or send a message.

The Team Behind the Screens

Lunabet is run by a compact team of industry professionals — operators, software engineers, compliance specialists, and payments experts — who bring decades of collective experience. Our product and game-curation teams work closely with partners like Pragmatic Play to shape a platform that balances player appeal with technical reliability. We push for continuous improvement and welcome player feedback to guide development priorities.

Recognition Through Honest Performance

Rather than chasing awards, we focus on consistent, verifiable performance: secure systems, transparent terms, prompt payouts, and responsive support. That approach has earned Lunabet positive coverage from industry observers and repeat recommendations from players. We continue to participate in independent audits and sector reviews to keep improving.

Limited-Time Welcome Offer and Practical Payments

New players can take advantage of a time-limited welcome package — 150% + 50 Free Spins — available for a short window. Terms apply; read them carefully before claiming. Lunabet accepts MasterCard and Visa for deposits and withdrawals, and transactions are processed in EUR to simplify account management for players in euro zones. For current promotions and eligibility, see our Promotions page.

We build trust through clear policies, secure systems, and service that treats players like partners rather than just accounts. If you value straightforward rules, reliable technology, and a support team that responds, Lunabet is designed for you — we invite you to create an account, explore the game library, and take advantage of our current offers while they last.