Banking
At Lunabet Casino your money and personal data are handled with clarity and care. We focus on transparent policies, reliable payment rails, and practical safeguards so you can fund play, chase big wins, and cash out with confidence. Account balances are shown in EUR and all transactions appear in the cashier so you always know where funds are at every moment.
Which payment options keep your funds moving?
Lunabet supports common, trusted card networks and a range of alternative options so you can choose what fits you best.
- Cards: Visa and MasterCard are accepted for deposits and withdrawals where allowed.
- E-wallets and instant services: Popular e-wallets including PayPal may be available depending on your country — check the cashier for live availability.
- Bank transfers: Standard bank transfers are supported for deposits and withdrawals; processing times vary by bank and region.
- Cryptocurrencies: Crypto methods are offered only in select markets. If crypto is shown in your cashier, it’s available for use. Regional restrictions and local rules affect which methods appear in your personal cashier. Log in and open the Payments area to see the exact options for your account.
Speed, limits, and any fees — what to expect
Deposit times, withdrawal windows, limits, and fees vary by method and region. Typical ranges are below; always confirm details in the cashier before you commit.
Deposit times and withdrawal timeframes:
- Card and most e-wallet deposits: instant.
- Bank transfers: 1–3 business days for deposits; withdrawals may take 2–5 business days depending on the bank.
- Withdrawals to cards/e-wallets: often 24 hours to 5 business days after internal processing.
- Internal processing by Lunabet: funds are usually reviewed within 24–72 hours before external payout begins.
Minimum and maximum transaction limits:
- Minimum deposits commonly start around €10; minimum withdrawals commonly begin near €20.
- Maximums depend on method, account status, and regional rules — higher limits may apply for verified accounts or VIP tiers. Check your cashier for the precise figures tied to your account.
Fees:
- Many deposits and withdrawals are processed without a Lunabet service fee.
- Third-party or bank fees can apply (for example, some banks or payment providers charge conversion or transfer fees). Confirm any potential charges in your payment provider’s terms.
How Lunabet protects your money and data
Security is made easy to understand here. We use bank-grade protections so your details and transactions stay private and secure.
- Encrypted connections: All pages that handle personal data and payments use SSL/TLS encryption so information is unreadable in transit.
- Secure infrastructure: Payments run through protected servers and firewall systems that monitor and block suspicious activity.
- Card handling and standards: Card transactions comply with recognized payment industry practices to reduce fraud risk.
- Independent checks and software integrity: Games come from certified providers like Pragmatic Play; random number generation and fairness are subject to independent testing where required.
- Transparency: We encourage you to review cashier receipts, transaction logs, and the account activity area for full visibility.
If any technical term is unfamiliar, contact support and we’ll explain it in plain language.
Fast, simple banking on desktop and mobile
The Lunabet cashier is built to make deposits and withdrawals straightforward across devices. The interface is compact and mobile-friendly; the same options you see on desktop appear on phones and tablets where allowed. Below are short, clear instructions in the How To section for common tasks.
Building player confidence — clear rules and responsive support
We back financial transparency with practical player protections and support.
- Responsible play: Tools such as deposit limits, session reminders, and self-exclusion are available to help you control play.
- Customer service: Live chat is available for instant help and you can reach support at support@lunabet.com for email assistance. Expect prompt, human responses for payment questions or disputes.
- Verification and disputes: Identity checks are standard for withdrawals — they protect your account and speed up future payouts when completed. If an issue arises, our support team will work on resolution and escalate as needed.
- Licensing and audits: Lunabet operates under applicable regulatory frameworks and uses certified software partners. For detailed operational and compliance information, see our full Lunabet review.
Questions Answered: Banking at Lunabet
Below are quick, direct answers to the most common banking questions. If you need more, our support team is ready.
Which cards does Lunabet accept?
Lunabet accepts Visa and MasterCard where allowed in your country. Visit the cashier to see the active card options for your account.
What currency does Lunabet use?
Account balances and transactions are shown in EUR. If you use a different currency with your bank or card, conversion may occur and your provider may apply a fee.
Is there a fee for deposits or withdrawals?
Many deposits and withdrawals are free from Lunabet’s side. Third-party fees from banks or payment providers can apply — check your provider’s terms or the cashier note for specifics.
Can I use PayPal at Lunabet?
PayPal is available in certain regions. Open the cashier after logging in to see if PayPal is listed for your country.
How do I contact support about a payment?
Use live chat for immediate help or send an email to support@lunabet.com. Provide your account ID and transaction reference for faster handling.
How To: Move money quickly and securely
Clear, practical procedures for multi-action banking tasks. Follow these short, numbered actions to complete common requests.
- Log in and open the cashier.Log in to your Lunabet account and navigate to the cashier section.
- Choose your preferred method.Select your desired payment method from the options available for your region (e.g., Visa, MasterCard, e-wallet, or bank transfer).
- Enter the amount and confirm.Input the amount you wish to deposit and confirm the transaction. Deposits using cards or e-wallets usually post instantly.
- Check your account balance.Verify your account balance to ensure the deposited funds are available for play.
- Open the cashier and select Withdraw.Access the cashier section and choose the 'Withdraw' option.
- Choose the payout method.Select the payout method listed for your account (e.g., cards, e-wallets, or bank transfer).
- Enter the amount, confirm details, and submit.Specify the withdrawal amount, confirm all details, and submit your request.
- Await internal review and follow transaction.Wait for Lunabet’s internal review (generally within 24–72 hours), then track the transaction through your chosen payment provider.
- Go to Account or Verification.Navigate to the 'Account' or 'Verification' section within your profile.
- Upload the requested documents.Upload the necessary documents, such as your ID, proof of address, and a copy of the payment method if required.
- Submit and await confirmation.Submit the documents and await confirmation. Verification usually clears within a few business days, speeding up future payouts.
- Visit the transaction history.Access your transaction history within your account.
- Attempt to cancel if permitted.If the withdrawal is still pending and cancellation is allowed, select the option to cancel.
- Contact support if cancellation is unavailable.If the cancel option is not available, immediately contact support via live chat or email, providing the transaction reference and reason for cancellation.
Final nudge to act smart and play responsibly
When you’re ready to fund play, use the cashier to pick the method that matches your budget and timing needs. Claim the 150% + 50 Free Spins welcome package while it’s available, and always review bonus terms and banking limits before confirming transactions. For fast help with any payment question, reach out via live chat or support@lunabet.com — we’ll get you moving safely.